Vicki Farrell, Call Room Manager

Champion our Mission

Provide excellence in service to our clients
and be ambassadors for our brand.

Embrace our Culture

We’re a family.
We love what we do and we have fun doing it.

Be the Best

We empower employees to learn, develop and grow.
Your future is our future.

Are you confident, talented and determined?

This is your opportunity to revolutionise your prospects by joining CPB, an innovative IT marketing services agency. We are always looking for enthusiastic, talented, determined and vibrant people to join our growing call centre team in Banbury, Oxfordshire.

Join a team that works hard, plays hard and gets results.

If you are hungry to succeed, motivated to earn uncapped commission and have a can do attitude, then we would love to hear from you.




Job Description

CPB UK are growing their Account Management team and are looking to recruit a determined, money motivated and results-driven sales professional to continue to expand CPB UK’s customer base across the IT / Technology market.

The Account Manager position, comprises of;

  • Account Management (existing business)
  • New logo acquisition (new business)
  • Managing and developing existing client accounts
  • Identifying, developing and converting new business opportunities
  • Building sales pipeline
  • Upselling & cross-selling
  • Fulfilling whitespace selling across account base
  • Accurately forecasting quoted work & probability of conversion
  • Working to a quarterly sales target (secured / invoiced revenue)
  • Cold calling (KPI’s)
  • Marketing generated lead follow up (KPI’s)
  • Understanding customers’ goals and designing marketing campaigns to fit
  • Compiling marketing campaigns proposals for customer consideration
  • Negotiating contracts
  • Regularly attending customer site
  • Regularly having telephone conversations with customers
  • Working closely with the Service Delivery team
  • Attending IT events
  • Reporting to the Business Development Director (for initial training period), after which, reporting to the Head of Account Management & Service Delivery

We are looking for the right attitude not just experience as a full training, tailored towards your needs is given. However, desirable skills include:

  • Full UK driving license
  • Proven sales track record (12+ months)
  • Knowledge of the IT industry (preferred but not essential)
  • Basic knowledge of marketing services, i.e. digital, social, telemarketing (preferred but not essential)
  • Internal applicants: Must be at Marketing Services Professional level or above




Job Description

The role involves marketing IT products and services through B2B cold calling with the objective of generating leads for IT clients. You will be the first human contact with end users, starting the sale process which is then complemented by other marketing services and lead generation activities.

  • B2B cold calling to generate sale leads
  • Drive sales through lead generation inclusive of, prospecting, appointment setting, event registration and surveys
  • Writing clear reports
  • Updating and maintaining our contact database, Teletalk

We are looking for the right attitude not just experience as a full training, tailored towards your needs is given. However, desirable skills include:

  • IT product knowledge
  • Cold calling experience
  • Self motivated
  • Strong personality
  • Team player

Be Inspired

We aim to grow our team with positive, like minded people who want to make a difference. We are looking for the right attitude and the right approach.

We work hard but we play hard too.
Regular staff incentives and events as well as a reward and recognition programmesupport employee engagement and improve performance.

Reward & Recognition

Work is hectic; we make sure you
have fun too.


Be inspired by your peers and
create brilliance.

Unlock your Potential

Never underestimate your potential;
we won’t!


It’s vital, we are a community.
We share, develop and create together.


Name: Ihsan Husayn

Age: 21

How long have you been at CPB UK? 2 years

Promoted to Marketing Services Leader

“Being promoted to Marketing Services Leader whilst being the youngest employee within the company, is proof that with the right company and the right people around you, anything is possible”

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